🌙 Moon Kissed Jewels – Damaged Item Return Policy (No Refunds)

At Moon Kissed Jewels, we carefully inspect all jewelry, crystals, tumblers, pens, keychains, charms, and handcrafted items before they are shipped. Due to the nature of our products, all sales are final and NO REFUNDS will be issued.

Damaged Item Claims

If your item arrives damaged, broken, or dismantled during shipping, you must notify us within 7 days of delivery.

To request a repair or replacement review, please provide:

• Clear photos of the damaged item

• Photos of the original packaging

• Your order number

Once your claim has been reviewed and approved, the item must be returned to us for repair.

Return Shipping

• The buyer is responsible for all return shipping costs.

• Once the item has been repaired, it will be shipped back to the customer.

Important Notes

• No refunds will be issued under any circumstances.

• Claims submitted more than 7 days after delivery will not be accepted.

• This policy applies only to items that arrive damaged or dismantled.

• Normal wear and tear, misuse, accidental damage, lost pieces, or damage occurring after delivery are not covered.

• Items should be returned in their original condition and packaging whenever possible.

• Custom and personalized items are not eligible for return or exchange.

By making a purchase from Moon Kissed Jewels, you acknowledge and agree to this policy.

Thank you for supporting our small business! Every order is packaged with care and appreciation. 💖✨🌙